Privacy Policy

Last updated: April 17, 2026

Fixory ("Fixory," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices you have.

1. Information we collect

When you submit our contact form or contact us directly, we may collect:

• Name, email address, and phone number
• Property address and details about the repair or service request
• Whether you are a rental owner, property manager, or investor
• Any other information you choose to include in your message

We also collect standard technical information automatically, including your IP address, browser type, device type, and pages viewed, via server logs and (if enabled) analytics tools.

2. How we use your information

• Respond to your request and schedule service
• Provide estimates, invoices, and job documentation
• Follow up on quotes and past work
• Improve our website and service offerings
• Comply with legal obligations

3. How we share your information

We do not sell your personal information. We may share it with:

• Service providers who help us operate (e.g., hosting via Netlify, form processing, email delivery)
• Our technicians and subcontractors as needed to dispatch work to your property
• Property management companies or owners directly involved in the work order
• Authorities when required by law

4. Cookies and analytics

Our site uses minimal cookies for essential functionality. We may use privacy-friendly analytics (such as Netlify Analytics) to understand aggregate traffic patterns. These tools do not identify you personally.

5. Data retention

We retain inquiry and job records for as long as necessary to provide service, maintain financial records, and comply with tax and legal requirements — generally no longer than seven years.

6. Your choices

• You can request a copy of the information we hold about you
• You can ask us to correct or delete your information
• You can opt out of non-essential marketing communications at any time

To exercise any of these rights, email us at hello@fixory.repair.

7. Security

We use reasonable technical and organizational measures to protect your information. No system is perfectly secure, and we cannot guarantee absolute security — but we do our best to limit access and encrypt data in transit.

8. Children's privacy

Our services are directed to property owners and managers. We do not knowingly collect information from anyone under 16.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change. Material changes will be noted on this page.

10. Contact